Broome County Department of Social Services
The Assistance Programs Division is responsible for the administration of the benefits programs. These include SNAP (formerly known as Food Stamps), Temporary Assistance, Medicaid, Home Energy Assistance Program and Welfare to Work
Food Stamps or SNAP (Supplemental Nutrition Assistance Program) is a federally funded program adminsitered by the Department of Social Services for the United States Department of Agriculture. The goal of the program is to provide a higher level of nutrition to income eligbile individuals and families by enhancing their ability to purchase food.
Eligibility for the program is determined by financial criteria. Those found eligible receive an EBT (electronic benefit card) which is scanned in any of 29 local grocery stores and farmers markets in Broome County.
Applications, Forms and Information
- USDA ARRA Fact Sheet Eng. pdf
- USDA ARRA Fact Sheet Spanish. pdf
- Landlord Form
- SNAP WORK REGISTRANTS, NEED ASSISTANCE WITH JOB SEARCH?
- SNAP (Food Stamps) and applications for other benefit programs (including applications in languages other than English and recertification forms)
- USDA National Hunger Hotline: 866-3-HUNGRY or 877-8-HAMBRE
Summer Food Service Program (SFSP)
SFSP was created to reduce the likelihood of nutritional risk for low income children during the months when schools are closed for summer recess by providing free meals at participating summer meal sites such as schools, parks, pools, recreation centers, camps, housing authorities and other neighborhood locations. Through SFSP, schools, governments and nonprofit organizations receive Federal and State funds to continue a child's physical and social development by providing meals during the summer with the number of meals and dates varying by site.
Growing Up Healthy Hotline at 1-800-522-5006
All Kids and Teens are Welcome! For a Meal near You-
Call 211 or TEXT "food" or "comida" to 877-877. You will be provided with the closest open site data information.
Locate the nearest open site with this on-line mapping tool: http://www.fns.usda.gov/summerfoodrocks.
When to Contact New York State EBT Customer Service. Call if:
|You need your SNAP or cash account balance.|
|You have question or problems with your SNAP or cash account information.|
|Your card is lost, stolen or damaged.|
|You suspect that a transaction error occurred and you would like to file a claim.|
|You need information about using your benefit card or PIN.|
|Call toll free 1-888-328-6399 or on the Internet http://www.connected.com/|
|Your call will be answered by an automated system. You will be guided through menu options to help direct your call.|
Community Resources: First Call For Help Choose My Plate
If you have a question regarding your benefits or would like to contact a local SNAP (Food Stamp) representative, you may call us at
607-778-1100 or email us at:
Is the cash component of the Assistance Programs. Consumers receive a cash benefit either paid to them or to a vendor to pay for specific household needs. Household compostion, resource and income levels will affect the amount of the shelter, heat, utility and other payments made for eligible families and individuals.
Contact Number: 607.778.1100 Fax: 607.778.3007
If you are a non parent caregiver for a minor child, you may also be eligible for cash assistance. Find more information at this link: Non-Parent (Kinship) Caregiver Assistance.
NYS Kinship Navigator provides information, advocacy and community referrals for resources to those who are raising someone else's child. The link to NYS Kinship Navigator is: www.nysnavigator.org<http://www.nysnavigator.org/>
Medicaid is the program that enables indigent individuals in our community to obtain necessary medical care, services and supplies by assisting them with the payment for such services. The increasing numbers of elderly in the community as well as federal and state policy changes have continue to drive Medicaid caseload increases in Broome County as well as the NY State of Health Benefit Exchange.
No appointment required, walk-ins welcomed
Business Hours: Monday- Friday 8:00AM - 4:00PM.
Contact Number: 607.778.1100 Fax: 607.778.2779
Medicaid - Nursing Home/Chronic Care
No appointment required, walk-ins welcomed.
Business Hours: Monday- Friday 8:00AM - 4:00PM
Contact Number: 607.778.2793
Unit Description: Determines Medicaid eligibility for Nursing Home and Spousal Long Term Home Health Care with Waivered Services for Spousal Impoverishment cases.
HEAP (Home Energy Assistance Program) provides energy assistance to low income housholds through payments to those households' fuel and/or utility suppliers. This program also provides emergency assistance for repair or replacement of applicant- owned essential heating equipment and in fuel emergency situations. This program includes a twenty-four hour hotline operational from November 13, 2017 thru March 15, 2018 to ensure that county residents have recourse in the event of an emergency when the department is not open.
Contact Number: 607.778.1100 This is the Assistance Program’s Contact Center number. After you dial that number you press 8 to speak to someone in the HEAP unit M-F between the hours of 8am -4pm.
The emergency after-hours hotline number, also available after 10/16/17, is (607)778-2653
- HEAP PROGRAM - NYS OTDA
- How To Apply For HEAP
- If you are over 60 years of age, you may apply for HEAP at the Broome County Office For Aging
Provides employment services including assessment, employment planning, job readiness classes, workfare, job placement, and case management for Temporary Assistance applicants and recipients.
In addition to the services offered at our Main Street office, we also offer a Welfare to Work office located at 171 Front Street in Binghamton. Co-located with the Broome County Office of Employment and Training, New York State Department of Labor and the Broome County Daycare Unit we strive to connect all Temporary Assistance applicants and recipients with employment opportunies to help them obtain and maintain self-sufficiency.
Contact Number for WTW-Main Street: 607.778.2633 Fax: 607.778.3007
Contact Number for WTW-Front St: 607.778.3096 Fax: 607.778.3705
Comments regarding the Employment Plan will be taken until January 15, 2016. Please direct them to: Broome County Department of Social Services, Welfare to Work Unit, 36- 42 Main Street, Binghamton, NY 13905.
- BC ClothingThrift Stores
- BC Counseling
- BC Food Resources
- BC Health Care
- BC Job
- BC Shelter
- BC Substance Abuse
- BC Utilities
- Community Resources- Broome Tioga
Child Abuse/Neglect 24 Hour State Hotline: Toll free dial '1' & then... 800-342-3720